Category Archives: Issues

Issues

H5P Interactive Video Problems with YouTube Videos

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There are two problem with some H5P interactive videos.

Both are the result of changes in YouTube behaviour.

1 The videos play but audio only

In this case the content appears but the video can’t be seen.

You can fix this by updating the Interactive Video Module.

This can be a bit complicated, but this method has worked for me

  1. Go to create a new piece of H5P content.
  2. Find the interactive video type and if it says Update Available then click Details and Update.
  3. Go to H5P-> Libraries in the settings.
  4. If there is a message about Rebuilding the cache do that.
  5. Check and see if the video works
  6. If not go back to the Libraries scroll down and find Interactive video, open the information screen and rebuild cache there too.

Those steps have fixed the issue from me on two sites.

On one of my site where I have hundreds of pieces of H5P content the rebuilding took around 20 minutes. I went for a cup of tea!

2 YouTube videos show an error on Safari.

Interactive Video not working – Error 153 | H5P

Even after applying the fix about there may be a problem with any YouTube Videos in the Safari browser. There is currently not a fix for this. But there is a workaround.

  1. Create and embed your content or edit the content. Make sure all the Display Options are ticked.
  2. View a page with the content on it.
  3. Click Embed and copy the code. This embed code will work when added to a post. You can replace the original code.

This will fix problems with any YouTube videos in Safari. It may be worth doing if you are providing H5P video content to learners using macs or iPads.

This screenshot show the original embed code and the one copied from the content. Do not use both in the same post.

Screenshot of two shortcode blocks, one with original embed code the other with workaround.

If you are seeing this problem and have trouble fixing it, please get in touch, fill in the form.

Issues, news

Glow Blogs Twitter Changes

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There have been several changes to the way Twitter (now X) works with Glow Blogs.

Twitter/X keeps changing the goal posts for integration with other systems. Recently they have stripped out most of the functionality for free third party use.

This is, as far as we know, the current state of affairs. Please get in touch if you have a different experience or more information.

Twitter to Blogs

Time Line Widget

You cannot use the Twitter Timeline widget anymore. We will soon be removing it from Glow Blogs. At the moment it just does not work. You might see old tweets or just a no tweets yet notice in the widget.

Screenshot of twitter widgets on Glow blogs, Not working.

Embedding Tweets

You can still embed tweets in a blog post or page by pasting in the link to that tweet. N.B. I just tested this and if you copy the link to the tweet from the twitter user interface you get a url like:

https://x.com/johnjohnston/status/1751702354888359969?s=20

you need to change x to twitter for that now to work.

In the past a tweet with replies the replies would get embedded, it now embeds the tweet and then a link to all the replies. If you embed a reply toy will get the original tweet & the one reply linked to.

Blogs to Twitter

If you paste a link to a blog post into twitter, it will produce a card consisting of the featured image which links to the blog post. As in the example above.

If the blog post does not have a featured image no image will be included.

You can still use some services to auto post tweets, https://dlvrit.com is still working for me. I presume they pay twitter for the privilege. An image will be posted along with a dlvr.it shortened link.

Issues

Forms in the Block Editor

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Update Autumn 2025

Jetpack forms do not work in the block editor. We have removed the blocks from the editor. You can now use a new Contact Form block, use the classic editor for a post or page with a contact form or a third party, google or O365 form. More information on our contact forms page.