Welcome to Glow Blog Help

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117 thoughts on “Welcome to Glow Blog Help”

  1. “Hi John, I notice in the July 2016 WordPress release that there’s an update to Responsive Images. I’ve uploaded some header images at the recommended size of 1600×230 for my theme. But on some resolutions the images appear blurred and on mobile devices they’re not being shown at all. Can you give some advice on how best to handle this? ” Tony Young

  2. Hi John
    We are looking to create other blogs on Glow for the School – what is the easiest way to link these with our main website?

  3. Hi, I have just begun a new web committee and I am trying to add them as contributors to our glow blog. I have followed the same steps as last year but users still show as pending. When the children click on the LA Blog tile and select my sites, our school site does not show up, despite me managing them in the ‘add users’ section of my teacher account.

    1. Hi Erin,
      It sounds like there may be a problem with the pupils accounts.
      If there accounts are sitting pending and the usernames are the pupils glow log in eg mine would be gw09johnstonjohn4@glow then you need to raise a call with the RM help Desk through your Local Authority to get these fixed. This is normally a very quick process.

      NB, sometime this problem is caused by adding a full email address, which will not work. If that is the case removing the email address uses and adding the users again using their username will work.

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