There are some known issues with the new glow blogs service. There were not deemed sever enough to stop the new server going live and the resulting downtime. Below you can see the known issues at the time the service went live.
You can also read about any new issues discovered.
H5P Adding Content Types
This is an occasionally seen error that can be easily worked around.
You may see a problem with installing some content types. In particular the Games Map, Interactive Video and other large content types. The libraries are large and need other libraries to be installed. You may occasionally see a 503 error but refreshing the page will show the content type installed and ready to use. We would recommend installing the interactive Video content type before adding the Game Map, Branching Scenario or Column types.
Access to non-public blogs on other Local Authorities
The blogs authentication is currently tied to the LAS instance. That means if you need access to a glow only or private blog in another Local Authority you will need the tile for that instance on your Unify Launchpad. Your school Unify administrator will be able to make that Tile available for you to your personal launch pad.
Email Issues
There are a few issues around email addresses
A standard WordPress install uses emails addresses to add users and send users messages to inform them or in some cases to complete actions.
The new site has carried over the old glow RM easy mail addresses, which no do not work.
Users can add email addresses into the User section of the dashboard. This new email will get a confirmation with a link to follow to confirm.
Going forward this address will be able to receive notification of new comments. Currently email notification of comments is not enabled and these emails are not sent. This is reflected in the disabled state of the comment notification checkbox.
Hopefully this should not impact users in the short term as email did not work in the old glow blogs.
Deleting Blogs
Blog will not be deleted but held in an inaccessible archive and can be restored by the Super Admin
You need to respond to a confirmation email before the ‘delete’ happens.
The confirm emails often end up in spam folders, make sure you check if you think the mail does not get through.
This mail will also contain a misleading message:
if you delete your blog, please consider opening a new blog here
some time in the future! (But remember your current blog and username
are gone forever.)
some time in the future! (But remember your current blog and username
are gone forever.)
The blog will be archived, but your username will still exist.
Hi John,
The feeds were working before the migration, however, when problems occured our IT people deleted the widgets without my knowledge. I can’t be 100% certain that the feed URLs are in the same format as before. I have tested the feeds at W3C (http://validator.w3.org/feed/) so I don’t think they are the issue.
I have put one widget back on our homepage so you can see the error. (http://blogs.glowscotland.org.uk/er/StNinians/) It is the bottom widget on right. The feed is coming from the following blog (http://blogs.glowscotland.org.uk/er/snhscareers/feed/).
If you need any more info let me know.
Thanks
Graham
Hi Graham,
Thanks, we got a call about that site on Friday. I’ll be in touch via email and kick of some exploration of the issue. I’ve replicated it. It looks like RSS feeds from outside glow work. Glow feeds work outside, but glow feeds don’t work in glow!
Hi John
I have had a request regarding e-portfolios from a primary school, they don’t know how to find them after the migration. I contacted the help desk and spoke to Stephen Grant who kindly sent me the url for the help on Blogs.
To be honest e-portfolios and word press is something I am not familiar with. Also the first contact with Stephen was on an other matter regarding Blog for a School which had been transferred to the new setup. The school can see it and the edit comes up, but are unable save the changes. I got Stephen Grant to check if the SCA account for the establishment has those rights and they did. It was used to create the Blog in the first place.
I know it is two issues, they may be connected, more than likely I am not equipped to actually solve these problems.
regards
David Anderson East-Ayrshire Council Glow Coordinator