Category Archives: Fixed Issues

Fixed Issues

Add Users & Bulk Create blog problem

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There is currently a problem with the system for adding users from a curriculum group from seemis.

November 2024 Bulk Create Blogs is now working as expected.

27 Sep 2023 Add Users, Add Curriculum Groups is now fixed and working as expected.  A fix is under way for Bulk Create Blogs and we expect it to be live in October.

This stops the Bulk Creation of blogs working.

Users can still be added to blogs using the Add Users Screen, not the Add Curricular Groups. Details: Add Users.

A fix has been developed and is in the process of being tested before deployment. We hope the fix for the Add Users screen will be out before the end of the month and the Bulk Create Blogs in October.

Fixed Issues

Block Editor List Block problem – Fixed

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Fixed 26 September 2023

We have currently a problem with the list block in the Block Editor on Glow Blogs. When you create a list, it only allows you to have one item. Pressing return does not give you another item in the list.

A fix has been found and will be release soon.

Workarounds

Use a classic block. This adds the older classic editor to a post where you can add a list.

Use a markdown block.

Markdown bullet list:

  • item 1
  • item 2

Markdown numbered list:

  1. item a
  2. item b

The about list was produced with the markdown block, here is a screenshot:

A screenshot of a markdown block being edited to show a list.
Fixed Issues, news

Glow Analytics plugin problem – Fixed

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July 2022: Update: this issue is now fixed. The Glow Analytics plugin is now working as normal.

The Glow Analytics Plugin is not working at the moment, 16 Jun 2022. The Developers are aware of this and working on a fix. This may take a few weeks to complete, test and put into a release.

Fixed Issues, news

Weekly jQuery Migrate Status Update e-mails – Fixed

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Some Blog owners may receive emails relating to jQuery. These can be ignored and deleted and have no impact on the service. Work is being carried out to prevent these emails from being send from Glow Blogs

Updates on the Glow Status
Fixed Issues

Yoko Theme menus on mobile

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There has been a problem with dropdown menus in blogs using the Yoko theme on mobile devices. It the past this could be dealt with by using the Jetpack mobile module. This has now no longer available. There was also a rather complicated workaround using widgets and custom CSS.

As of 27 Jan 2021 there is an easy fix, using the Max Mega Menu plugin.

The plugin is quite powerful and has a lot of setting, but using it to fix the Yoko probelm is very simple:

Activate the plugin in Dashboard->Plugins, click Activate under the Plugin name.

Go to the menu section of the dashboard: Appearance->Menus

Load the menu used for Primary Navigation and tick the enable box in the Max Mega Menus’s Setting

Max Mega Menus Settings Screenshot

We have examples of the Max Mega Menus plugin & more information.

Fixed Issues

Jetpack sharing IE 11 Bug

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We have discover a small issue with the Jetpack sharing module on Glow Blogs.

If Facebook and Twitter are selected to hide behind the share button they don’t show in IE11 it doesn’t work with Official buttons so the other option needs selected or they have to be shown individually.

Jetpack sharing settings screenshot

We use the Icon Only setting here on the help blog.

Jetpack sharing settings - buttons

 

We hope to fix this in a update soon.

Fixed Issues, news

PDF upload problem – Fixed

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We have had reports with a problem uploading PDF files to Glow Blogs.

This issue is now fixed, here is an example 3 page PDF uploaded to blogs: Test PDF file

PDFs that are uploaded  to blogs are linked to the  image thumbnails of the pdf. This looks like the first page of the pdf.

The developers are investigating a fix which we will be implemented as soon as possible.

We have a workaround at rather kludgy workaround.

You can upload pdfs somewhere else on the internet and link to them in your blog.

The O365 OneDrive provide by Glow is a good place to do this. After uploading a PDF to one drive you can ‘share’ it. Make it public and copy the link. In the blog post you want to add the pdf to you can, instead of uploading the file, link directly to it like this:  Download Test PDF