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Glow Blogs Start of Session FAQ

A few quick tips that might help at the start of this new session.

Forgotten username or password

Your RM Unify Admin, who may be in your establishment or Local Authority will be able to help.

I need to access a blog where I do not have a role. For example you have moved school.

An Admin of the blog should be able to add you. Adding Users, Setting Roles | Glow Blog Help

No one in school can access a blog (perhaps staff have moved or retired)

You need to get your Local Authority to raise a call with theRM help desk.

Make sure you include the usernames you want added to a blog and the URL of the blog.

I can log on to Glow but I can’t access a blog where I have a role.

You need to get your Local Authority to raise a call with theRM help desk.

Make sure you include your username and the URL of the blog.

I can’t work out how to…

  1. Search the help blog
  2. Check the FAQ
  3. Use the contact form to get personal help.
  4. Leave a comment on one of the pages if you think that is appropriate.
  5. Chek the Yammer Group Yammer : Glow Blogs – Community Support Group
  6. email gw09johnstonjohn4@glowmail.org.uk

Featured image HELP | Alan Levine | Flickr  Some rights reserved

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