We are delighted to announce that Lourdes Secondary will be working in partnership with Citizens Advice and now have the support of a Financial Inclusion Support Officer, Claire Kelly.
Financial Inclusion Support Officers (FISO) will be providing support to parents and children from schools across Glasgow.
Claire can give advice and support to families on a wide range of areas including:
- Education related benefits eg. Free School Meals, Education Maintenance Allowance, School Clothing grants etc. (see support for families books for more info)
- Up to Level 2 holistic advice in line with generalist advisers role in CAB
- Welfare Rights – benefit entitlement checks, help in applying for benefits, completing benefit applications for clients, MR’s for benefit decisions
- Housing – housing association complaints, property repairs/issues, factor issues, rental agreements etc
- Debt – can be covered whether it be for income/expenditure forms, benefit overpayments, council tax/rent arrears, credit card/loan repayments etc. We can help to contact creditors and send out holding letters as well as negotiate payment plans etc.
- Consumer Affairs
Claire will be available in the school to meet with parents on Wednesday afternoons. Appointments can be arranged by contacting Claire on 07790 544 817.
