Please be aware that money can take up to 48 hours
to credit into your child’s Parent Pay account.
( possibly longer on bank holiday weekends )
We are aware there have recently been problems with the system
East Ayrshire Council are looking into this.
Am I right in saying the P1s haven’t been allowed to go for cafe snack? If that is the case then money has gone missing from my son’s account as there isn’t anything else he could have spent it on.
I will pass this on to the office who will, in turn, speak with the kitchen to find out what has happened here.
Someone will get back to you.