Duty of Candour Report
All health and social care services in Scotland have a duty of candour. This is a legal requirement which means that when things go wrong and mistakes happen, the people affected understand what has happened, receive an apology, and that organisations learn how to improve for the future.
An important part of this duty is that we provide an annual report about the duty of candour in our services. This short report describes how Taynuilt Nursery has operated the duty of candour during the time between 1 April 2018 and 30 January 2025. We hope you find this report useful.
About Taynuilt Nursery
Taynuilt Nursery is a children’s daycare service in Stirling for up to 24 children aged 2-5 at any one time. We provide day care to children from before school to early evening. We are in partnership with the local authority which means that although we are an independent nursery, we are funded to provide some hours of early learning and childcare. We aim to ensure that we care for children in a way which supports them to grow and develop.
How many incidents happened to which the duty of candour applies?
In the last year, there has been one incident to which the duty of candour applied. These are where types of incident have happened which are unintended or unexpected, and do not relate directly to the natural course of someone’s illness or underlying condition.
| Type of unexpected or unintended incident (not related to the natural course of someone’s illness or underlying condition) | Number of times this happened (between 1 April 2018 and 31 March 2019) |
| A person died | 0 |
| A person incurred permanent lessening of bodily, sensory, motor, physiologic or intellectual functions | 0 |
| A person’s treatment increased | 0 |
| The structure of a person’s body changed | 0 |
| Aperson’s life expectancy shortened | 0 |
| A person’s sensory, motor or intellectual functions was impaired for 28 days or more | 0 |
| Aperson experienced pain or psychological harm for 28 days or more | 0 |
| A person needed health treatment in order to prevent them dying | 0 |
| A person needing health treatment in order to prevent other injuries as listed above | 0 |
| Total | o |
To what extent did Taynuilt Nursery follow the duty of candour procedure?
Thankfully none of the events listed above happened in Taynuilt Nursery
Information about our policies and procedures
Where something has happened that triggers the duty of candour, our staff report this to the nursery manager who has responsibility for ensuring that the duty of candour procedure is followed. The manager records the incident and reports as necessary to the Care Inspectorate. When an incident has happened, the manager and staff set up a learning review. This allows everyone involved to review what happened and identify changes for the future.
All new staff learn about the duty of candour at their induction. We know that serious mistakes can be distressing for staff as well as people who use care and their families. We have occupational welfare support in place for our staff if they have been affected by a duty of candour incident.
Where parents or children are affected by the duty of candour, we have arrangements in place to provide welfare support as necessary.
What has changed as a result?
We have not had any Duty of Candor Events and have adhered to our effective practices.
Other information
The process of considering and writing this report has encouraged us to consider our existing adverse event management processes to include the duty of candour outcomes.
As required, we have submitted this report to Scottish Ministers and we have also placed it on our website.
If you would like more information about this report, please contact us using these details:
Bernadette McMillan
Headteacher
Taynuilt Primary School
Taynuilt
Argyll
PA35 1JE
