BT engineers have now been able to restore service to the school’s back-up phone line, 820866. There is an on-going major fault on our main line that may take several more days to resolve. In the mean-time, we are working to now have all calls redirected to our back-up number.
If you need to contact the school office, please call 01851 820866 or e-mail firstname.lastname@example.org until further notice.
We would like to thank Tolsta School staff who have been receiving calls and passing messages to Sgoil a’ Bhac during this outage.
BT has now been able to identify the fault that has caused the failure of the school’s phonelines. A vital piece of equipment that manages the phonelines has been damaged in the recent powercuts and lightning strikes.
BT engineers are unable, at this stage, to give us a timescale for the fault to be fixed. In the mean-time, the school’s main 820230 number will be automatically re-routed to Tolsta School and they will arrange for information to be forwarded to Sgoil a’ Bhac. Alternatively, the school can be contacted via e-mail email@example.com.
As our Cashless Catering system is updated with payments over the phoneline, we are unable to monitor pupil accounts during the period of this fault. Pupils will continue to have meal costs deducted daily and accounts will be fully updated when the issue has been resolved.
Our apologies for the inconvenience that this issue has caused and we hope to have it resolved as soon as possible.