Address
Corsehill Primary School
Fergushill Road
Kilwinning
Ayrshire
KA13 7GW
Telephone
01294 552418
corsehill@ea.n-ayrshire.sch.uk
Get Directions to Corsehill Primary School.
Complaints:
Our complaints handling procedure reflects North Ayrshire’s commitment to valuing complaints. It seeks to resolve any dissatisfaction as close as possible to the point of delivery and to conduct thorough, impartial and fair investigations of complaints so that, where appropriate, we can make evidence-based decisions on the facts of the case.
The procedure has been developed by the Council’s complaints handling experts working closely with the Scottish Public Services Ombudsman (SPSO). This procedure aims to help us ‘get it right first time’. Complaints give us valuable information we can use to improve. Our complaints handling procedure will enable us to address any dissatisfaction and may also prevent the same problems that led to the complaint from happening again.
If you have a complaint please ask to speak with Mrs Marshall, Head Teacher. We will work hard to ensure a swift resolution to your complaint in line with NAC policy and procedures.
