The organisational duty of candour procedure is a legal duty which sets out how organisations should tell those affected that an unintended or unexpected incident appears to have caused harm or death. They are required to apologise and to meaningfully involve them in a review of what happened.
As a service registered with the Care Inspectorate, we are required to complete and publish an annual duty of candour report.
Further information on the duty of candour legislation can be accessed on the Scottish Government website.
