Autofill password

The “autofill” password feature on many mobile devices seems to be causing some issues with GLOW. We recommend that you turn this feature OFF as this seems to solve the majority of issues reported.

For apple devices: i-phone/ i-pad etc

Go to Settings > Passwords & Accounts, then turn off AutoFill Passwords (slide green slider to the left). You might also need to click into “website and app passwords” and delete any mention of GLOW/ RM Unify














For android devices

open your device’s Settings app Settings app And then Google And then Google Account.

At the top, scroll right and tap Security.

Scroll down to “Signing in to other sites” and tap Saved Passwords.

Scroll down to “Blocked.”

From here, you can:

  • Block offers to save a password for a specific app. Tap Add Add user and choose the app you want to block.
  • Unblock offers to save a password for a specific app. Next to the app you want to unblock, tap Menu More And then Delete.

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