There have been a number of issues this week with accessing Glow and Google Classroom at home, and we apologise for this.
Glow decided this week that they were going to force a password reset on all pupil users, which sadly coincided with our issuing of Google Classroom homework in a number of our classes! We are aware that this has caused access issues at home. If your child is unable to access Glow or Google Classroom this week, they should highlight this directly with their class teacher in the first instance. The class teacher will be able to support in resetting any passwords and ensuring access to Google Classroom. You may have already accessed Glow at home this week and been prompted for the password reset, this is normal and the instructions on the screen should talk you though the process clearly. If you access Google Classroom via an app on a mobile device, the password reset will not have been triggered so we will ensure the password is reset within school.
