Author Archives: Les Hutchinson

From this week’s SLT

posted by Les Hutchinson, Head of Quality and Performance

Lots of successes to report – see our Twitter feed for snippets.

A busy agenda:

  • planning to update our complaints processes;
  • looking at how we prepare our annual evaluation report for 2015-16 (due to be published in August);
  • discussing how to manage sickness absence;
  • looking at the connections between the Early Years Collaborative and Raising Attainment for All;
  • considering some systems in schools to improve.

Maybe it doesn’t sound earth shattering, but these are all important aspects of managing a complex organisation.

From this week’s SLT

posted by Les Hutchinson, Head of Quality and Performance

(SLT = Senior Leadership Team)

Check our Twitter feed (@AngusChildren) over the next week or so for some of our good news stories. #AngusSuccess

We discussed the importance of protecting personal data. If you use personal data, you are responsible for it – everywhere and at all times.

In a few weeks we’ll have an opportunity to showcase some our work to colleagues from across Tayside and Fife. We’ll be highlighting aspects of performance management, quality improvement and strategic leadership. There are good things happening in Angus. Maybe we should share some of the information here as well. What do you think?

 

From last week’s SLT

posted by Les Hutchinson, Head of Quality and Performance

(SLT = Senior Leadership Team)

Transforming Angus

We had a full discussion about the breadth of the Transforming Angus programme. The intention is to change Council services to improve customer experience and business processes. We also need to address the projected funding gap in future years.

Transforming Angus isn’t a job for a few people, it’s up to all of us.

Service reviews

We agreed a list of 7 potential service reviews.

  • Devolved and non-devolved investment
  • Digital by Default
  • Review of Teachers Staffing Budget
  • Self-Directed Support for Children
  • Review of Permanence
  • DSM Scheme
  • Review of the Community Campuses

These will be scoped by the end of June to decide which, if any should proceed. The reviews will be carried out over the next 2-3 years. If you have ideas about other areas to review, please let us know.

Children’s Services Plan for Angus

Tim Armstrong told us that:

“On Monday 18th April over 60 managers and frontline staff from across the wide range of statutory and voluntary services in Angus met to discuss the development of the new Children’s Services Plan for Angus. Together they considered a set of priorities and objectives that will guide the future development of services. The next stage is to use the coming year to work further with children and young people, their families and the wider community to ensure that the new Plan reflects their hopes and aspirations for services and in doing so develop a plan that really will help us Get it Right for all children and young people in Angus.”

More (regular) updates to follow. You can also check our Twitter feed (@AngusChildren) for other snippets of news from SLT.

Executive Showcases – who’ll be next?

Posted by Les Hutchinson, Head of Quality and Performance

We had two fabulous showcases in the autumn (here and here). Now we are looking for volunteers for the next series. An Executive Showcase is an opportunity for teams and schools to highlight some of your good work to the Directorate’s Senior Leadership Team (SLT). We’ll send up to four members of SLT to hear about your work; and they’ll stay behind afterwards to talk to staff and answer questions about any work-related topics.

Showcases don’t have to be about shiny, glossy new projects – it’s good for SLT to see the positive work that you’re doing every day.

You can present your showcase in any format – round-table chat; video; presentation by pupils, volunteers; interpretive dance or mime… use your imagination and creativity.

You can volunteer through your Service Manager or Head of Service. We’ll then arrange a mutually convenient time, and come to see you.

Please don’t be shy, SLT want to celebrate your successes with you.

 

A message to People Directorate staff

from Margo Williamson, Strategic Director

Last year was a challenging year. Thank you for your effort, energy, resilience and commitment.

As we start this new year with greater clarity, a greater determination to succeed and a renewed commitment to provide services, with and for, our children & young people, I ask of you one thing: help us collectively to raise the ambitions of our young people so they can compete in a global economy.

March 2016 will see the transition from the People Directorate to the Children & Learning Directorate. Adult and Older People’s Services will become part of a new Integrated Joint Body for Health& Social Care. This will be led by Vicky Irons, Angus’ Chief Integrated Officer. Children’s Social Work; Education and Criminal Justice Services remain under my leadership. In preparation for the reshaped directorate we have been working on our statement of ambition, values and behaviours.

Early in 2016, this will be finalised around the four points of a compass:

  • North – our commitment to the young people of Angus
  • South – our commitment to improve
  • West – management’s commitment to our staff
  • East – expectations of all our staff in relation to our values and behaviours

Children & Learning Committee report 435/15 sets these out in more detail.

For me, the statement of ambition sets out our clear purpose. It outlines our values and expected behaviours and respects the qualities of our multidisciplinary team. It invites us to work across what has been seen as distinct boundaries, whether departments or disciplines. It will be through such levels of inter-working, that new insights and opportunities will open and see increased benefits for our children and young people.

2016 brings a further opportunity to embed Getting it Right for Every Child into all our practice. Our statement of ambition will guide our approaches and provide our narrative for improvement. As such, I look forward to another successful year despite a drive for ever- faster change, increased expectations and advancements of new technologies and the current adverse economic climate.

We are a strong workforce who have demonstrated an ability to adapt and succeed because of our dedication to the citizens of Angus. As we reshape into new teams around Adults & Older People and Children & Learning, there is every reason to believe we will remain resilient and effective.

I wish all members of a staff a healthy and happy 2016, the year in which we all thrive.

Executive Showcase @ Child Protection Team

Posted by Les Hutchinson, Head of Quality and Performance

For our second Executive Showcase we visited the Child Protection Team in Arbroath.

The team shared information about a fantastic initiative working with women to ensure that they have a positive pregnancy and the healthiest baby possible. This initiative was developed a part of the Early Years Collaborative.

The focus is on mothers who present as high risk because of substance use. Previous experiences with this target group indicates that mums are reluctant to engage with pre-birth activities, fail to turn up for NHS appointments, and don’t disclose relevant information at the appropriate times. Typically in such cases babies are born with neonatal abstinence syndrome (NAS) – the babies are born with drug dependency and suffer withdrawal symptoms when the drug intake is removed after birth.

The project aims included increasing the birth weight of babies, reduce prematurity and improving the bond between mother and baby.

The team’s work involved spending more time with mothers during pregnancy, providing practical support and guidance and, crucially, building trust.

We heard examples of reminding mum about health appointments by writing it on calendars, sending text reminders; helping mum get to appointments by providing bus timetables and, in some cases, providing transport.

One benefit of providing the transport is that the member of staff is able to spend time with the mother and chatting in a safe environment. Sometimes the staff member will attend the appointment with mum-to-be (if she wants), which also allows a follow-on conversation to clarify and reinforce messages from midwives.

Other practical assistance was also provided such as teaching basic cooking skills to improve diet, preparing soup together to be frozen for the next few days.

This type of work is time-intensive, but the outcomes demonstrate the value. The team worked with 5 mothers during the project. All of the babies have stayed with family members after birth, in the past many babies have been taken in to local authority care. All of the babies were healthy at birth (one had low birth weight), and none of them suffered NAS.

Bumps

During the project the nature of the relationship between staff and families changed as trust developed. One mum-to-be commented:

“I’ve never considered how my life’s going to impact my baby.”

In the future, the team would like to track the progress of these babies over the long-term and share some of the learning with other teams dealing with lower tariff families.

The initiative is being evaluated to see if it can be resourced on an ongoing basis.

SLT members attending the showcase were impressed with the findings of the initiative, but were even more impressed with the enthusiasm and commitment of the Child Protection Team, who all made strenuous efforts to support the project and achieved fantastic outcomes for 5 Angus babies and their families.