Find support guides and documentation for technical issues, processes, guidance or other supporting materials. You can also request support from the Digital Learning Team through our Support Requests System.

Support: Summer Email Migration 2024

Over the summer of 2024 Falkirk Council staff email for those people who work in an education establishment has changed significantly. This page is to… Read more

Teams: Support for New Microsoft Teams

Microsoft Teams is getting a makeover. From the 26th February 2024, Glow will be enabling New Teams as the default within Glow. Read more

Quizizz: How to Join the Free-For-Schools Programme

From February 2024 Quizizz are launching their Free-For-Schools programme which gives all teachers in your school 100% free lifetime access to the top 3 premium… Read more

Falkirk Council Leadership Forum

This temporary page is designed for those attending the Falkirk Council Leadership Forum on 12th December 2023 who do not have access to a device… Read more

Know Your Glow

This guide is designed to help you get to grips with Glow if you are a new or less experienced user. Read more

How to Download to your iPad

Some people find finding their downloads tricky. This is a quick guide on how to download to your iPad. Read more

Digital Learning: Your Classroom, Your Practice, Your Journey

Materials to support the 2023/2024 ‘Digital Learning: Your Classroom, Your Practice, Your Journey’ probationer teacher session. Read more

Accessibility: Reaching All Learners

This guide is designed to help you explore the accessibility features which come built into the iPad as standard. The images and videos on this… Read more

Who Do I Contact?

Not sure who to get in touch with when faced with a digital issue or challenge? This handy guide will help! Read more

Digital Learning Support Request

Looking for more tailored support? Take a look at our digital learning support request system. Read more

Information Session: Digital Wellbeing Award

Here you’ll find everything you need to revisit information from our information session on the Digital Schools Awards Digital Wellbeing Award. If you missed it don’t… Read more

PowerPoint: Presenting with Live Subtitles

Find out how to show PowerPoint presentations live with subtitles in different languages to support pupils in their home languages. Read more

Digital Learning: Key Documents

Looking for key documentation related to digital learning? We have gathered them here for you for quick access. Read in preview, click the three dots… Read more

DigiLearnFalk CLPL Calendar 2022-2023

Looking for digital CLPL? This new interactive calendar brings together CLPL offers both locally from DigiLearnFalk and Connected Falkirk, and nationally from DigiLearnScot and technology… Read more

Types of device

With the increased number of devices in Falkirk Council schools, here is a short guide on making sense of the different types and who is… Read more

Support for your school digital learning journey

When your school is looking to move forward in its digital learning journey, where do you start? You may be reflecting on where you are,… Read more

Microsoft Teams: using more than one account on the same device

Are you using Microsoft Teams with more than one account on the same device? If you are then you may find the following helpful: Read more

Apple Teacher: getting started

If you are using iPads in a classroom setting then you may find the free online Apple Teacher professional learning programme provides you with support for making more effective… Read more

Glow: steps for staff users moving establishment or authority

At the end of each school year you may be moving from one establishment to another, or from one local authority in Scotland to another.… Read more

Microsoft Teams: managing notifications

When you use Microsoft Teams you might find yourself getting overwhelmed with notifications from Teams to which to which you belong. Instead of deciding to… Read more

Microsoft: connectivity troubleshooting

Don’t panic – it happens with any online tool! Every online platform hiccups from time to time: you might get error messages, things don’t update,… Read more

Remote Learning: advice and reflections

“A journey of a thousand miles begins with a single step” This is a saying which is believed to have originated from a famous Chinese… Read more

Microsoft Teams: accessing on different devices

Find out how to Access Microsoft Teams on a range of different devices. Read more

Microsoft Teams: uploading assignments

Here’s how to upload your work to assignments for your teacher to see: Read more

Microsoft Teams: video meeting with your class

Microsoft Teams in Glow provides the facility for you as the teacher to present live to your class via video meet. This can be useful… Read more

Microsoft Teams: getting started

So you have just started using Microsoft Teams with your class – now what? Read more

Learning Materials: creating a teaching video

Looking to create a teaching video? If you wish to create a teaching video to share with your class then where do you start? Read more

Bitmoji Classrooms: how to

You’ve no doubt seen lots of teachers sharing their interactive virtual classroom images – a visually-friendly way to connect with your learners via an online… Read more

Microsoft Educator Centre: what is it?

Microsoft Educator Centre is a site which provides free on-demand personalised learning for teachers in exploring the use of digital technologies to support learning and teaching –… Read more

e-Portfolios: create and maintaining

What is an E-Portfolio? A digital portfolio or e-portfolio can take several forms, and have different purposes. Whether it’s a place to share a learning… Read more

Wikis: creating wikis for the classroom

What’s a Wiki? Probably the best known Wiki is Wikipedia, ranked in the top ten of all websites, attracting hundreds of millions of visitors a… Read more

Sharing Learning: public video sharing with school community

Want to share video of school activity with parents/carers and the wider community? It’s an often-made request from schools about how to best do that. Read more

Facebook: engaging with parents and wider community

Is your school considering the use of Facebook to support engagement with parents and the wider community? Read more