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2. On your establishment Launch Pad (the house icon on the left) use the Google Drive tile. You can also add Google Drive to your personal Launch Pad (the person icon on the left) for faster access. If your establishment Launch Pad does not have Google Drive please contact Kerry.Abercrombie@education.falkirk.sch.uk to have it added.
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3. In Google Drive click/tap on the waffle icon and select ‘Gemini’. If this is your first time using your Google Workspace for Education account in Glow you will have to accept terms and conditions before you’ll see the screen shown here.
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4. The first time you use Gemini you will see this screen. Select ‘Chat with Gemini’ and accept and terms and conditions which pop up.
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5. You are now in Gemini and can use it by tying your prompt into the text box at the bottom of the screen.
‘Something went wrong’ error and fix
Glow are aware of an error that can sometimes appear when trying to use Gemini for the first time. The ‘Something went wrong’ error looks like this:
To fix this you should report the error to the Falkirk Digital Learning Team using this Google form – we will use this form to raise a ticket with RM to resolve the issue. Please note that the current solution involves deletion of your Glow Google account and all associated data. It does not impact your Glow Microsoft account or data. As this appears to be happening to first time users of Google Workspace for Education within Glow you will be unlikely to have any files or data stored in your account but please check before you submit the form.
You can also use this QR code to access the form:
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