Thank you for sharing your thoughts on how we currently communicate with you. We have carefully considered your views and plan to use this information to help us improve on how we communicate with you.

You shared the following:

• 77% of responses shared that communication is effective – 23% shared that communication can be unclear and/or difficult to understand
• 40% of responses indicated that they get all of the required communication they need
• 53% of responses indicated that they get most of the communication they require
• 38% of responses indicated that the notice time for upcoming events needs improved upon.
• 77% of responses indicated that they are happy with a one week’s notice for events – 23% would like a two week notice for events
• 80% of responses indicated use of the app for reminders

Taking all the views into account, we have identified a series of actions which should support us in communicating more effectively.