It is likely that you and your family will need to access health or social care services at some point in your life. This may be, for example, a hospital, care home or a nursery like us. The Care Inspectorate use standards to measure the quality of care being received.
The Standards are underpinned by five principles; dignity and respect, compassion, be included, responsive care and support and wellbeing.
The Standards are based on five headline outcomes:
• I experience high quality care and support that is right for me.
• I am fully involved in all decisions about my care and support.
• I have confidence in the people who support and care for me.
• I have confidence in the organisation providing my care and support.
• I experience a high-quality environment if the organisation provides the premises.
As part of our self-evaluation for self-improvement processes, we reflect and discuss these as a team. You can pick up a copy of ‘Health and Social Care Standards: My support, my life” in the nursery foyer.