Tag: Glow

Glow: steps for staff users moving establishment or authority

At the end of each school year you may be moving from one establishment to another, or from one local authority in Scotland to another. You’ll want to be aware of how your move may change your access to your Glow account and actions you’ll need to take before the move.

The following guides may be helpful in taking the steps needed to ensure you keep access to what you need or everything moves as you wish!

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Microsoft: connectivity troubleshooting

Don’t panic – it happens with any online tool!

Every online platform hiccups from time to time: you might get error messages, things don’t update, you can’t upload files, you can’t share what you need to share – and you can probably add to that list!

And, of course, it happens when you are trying to do umpteen different things.

Take a breath….and don’t panic – it really can happen when you are using any online tool, to anybody, anywhere. So don’t rush to change platform or switch tool. There are a few steps to try to see what you can do, and sometimes it’s doing things a slightly different way.

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Microsoft Teams: video meeting with your class


Microsoft Teams in Glow provides the facility for you as the teacher to present live to your class via video meet. This can be useful if you want your pupils to have the familiarity of seeing you and hearing your voice, and to hear each other.

Don’t feel under pressure to use this video meet facility right away. And take on board safeguarding and employer requirements in use of such a tool, as well as being mindful of your professional teaching association advice.

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