Our customer care service is there to help parents/carers. We aim to provide the highest quality education services to our children and young people.

We understand that sometimes things can go wrong, so if you have a complaint, please contact the headteacher of the school in the first instance. This will ensure that your complaint is dealt with at the school and is resolved as soon as possible.

All complaints are dealt with using our complaints procedure which is applied consistently across all schools.

Please follow the link below which will explain more about the NLC Unacceptable Actions Policy.