Concerns & Complaints Procedure

Schools and establishments should be the first point of contact for parents who wish to discuss issues about their child. Our aim is to resolve issues at a local level. Education Resources wishes to promote liaison among schools, members of Parent Councils, parents/carers and with other services. We would wish to provide advice and support to all parents/carers.

All enquiries and concerns received from parents are taken seriously. In order to ensure that enquiries are dealt with effectively, contact in the first instance, should be made with the school. Further advice can be given from Education at South Lanarkshire Council

General Bullying and related issues, care and welfare issues Classroom organisation and complaints:
Email-  parents@southlanarkshire.gov.uk

David Hinshelwood- School transport (mainstream), placing requests and property issues.
Tel-      01698 454408
Email- david.hinshelwood@southlanarkshire.gov.uk

Alex McLeod- Inclusive Education Manager.
Tel-       01698 454666
Email-  alex.mcleod@southlanarkshire.gov.uk

Morag McDonald- Early Years
Tel-       01698 454474
Email-  morag.mcdonald@southlanarkshire.gov.uk