Complaints Procedure

If you are upset any incident, which has happened at the nursery there are several courses of action open to you, discuss it with a member of staff or with the Head Of Centre.

If you feel that any query or concern has not been dealt with effectively by the Head of Centre then you can contact the following agencies for further support or guidance:-

East Renfrewshire Education Department

211 Main Street                                                                                                                   Barrhead                                                                                                                            G78 1SY                                                                                                                                      East Renfrewshire                                                                                                     0141 577 3000

Care Inspectorate

4th Floor                                                                                                                                   1 Smithhill Street                                                                                                          Paisley                                                                                                                                       PA1 1EB                                                                                                                           0141 843 4230

Report a Glow concern
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