Glow Logins

Please be aware that from this week;

All Glow users will soon be prompted to change their password the next time they login to Glow. It is envisaged that this will become an annual process which will occur at the beginning of each academic year.

This change is being applied for all Glow users across Scotland.

If you have any devices at home which have saved login details they will need to be updated. The pupil who resets their own password is the only person who will know their password and this should be kept secure. The school does not hold a record of pupil passwords.

Can I remind parents that:

While parents are encouraged to view and discuss learning content at the shoulder of their child, pupils should never share passwords with parents or anyone else.

Cyber security best practice suggests all Glow users should do the following: 

  • Keep your password to yourself
  • Never let anyone else access Glow using your account details
  • Never access the system with another user’s login details
  • Always choose a password in line with the guidance found here: https://glowconnect.org.uk/password-guidance/
  • Always choose “no” when prompted to save your password on a device which you share with others
  • Always sign out fully from your Glow session when no longer using it 

Pupils should report any concerns related to access to their login details and should understand how to change their password. As with all aspects of Glow use pupils should report concerns to a trusted adult or use, Report a Concern available across all Glow services.

Parents must not use a pupils’ Glow account to contact the school or your child’s teacher.

All communications should be through the school email or by telephone.

wlstjosephwhit-ps@westlothian.org.uk


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