‘Shout’ is a 24/7 text based support service and anyone of any age, can text.

The texter will then receive an automated text asking them about the nature of their problem. This text will also let the individual know that they are being connected to a trained Shout Volunteer. The aim is to respond to all texters within five minutes. It supports people in immediate distress to take them to a calmer moment and empower them with support and techniques to take their next steps to feeling better and handle future issues, as well as possibly signposting someone to further support services or their GP so that they can get long-term support.  The service is clinically supervised and highly valued in other areas of the UK.