Passwords Forgotten your passcode or password? Find how to reset here. Recovery Accidentally wiped your device? Find the recovery information here. Checklist Troubleshooting Something wrong and you’re not sure what? This handy and quick checklist will eliminate the most common device issues. Apps Guidance on how to get apps to your device using the App Portal or to your shared devices. Logging Into Google and Microsoft Ready to get going with G Suite for Education or Microsoft Education tools? Here is how to get started. Apple TV Guidance on how to connect, disconnect and troubleshoot technical issues on Apple TV.