Category Archives: Glow

Identity Matching in Glow is Changing

Significant changes to Glow’s identity matching are coming on October 28th 2019, which will affect teachers transferring between local authorities.  These changes are being made to ensure correct data handling by Glow in accordance with current legislation.

For full details, please see the information below from Education Scotland:

When is this happening? The expected release date of this updated functionality is October 28th.

Who will be impacted? From the 28th October all teachers who move to a new position in a school in a different local authority will receive a new Glow account rather than continue to use their existing account.  Their new account will have a different username and password.  Access to old content will be removed along with their old account.

Non-teaching staff accounts are not currently matched as they move between local authorities and therefore they will see no change. Pupils will continue to be matched.

Teaching staff who currently have an account that is manually transferred between 2 schools, allowing them to use the same username and password to access more than one school, will no longer be able to do this if their accounts are in different local authorities.  When the identity matching is removed, their username and password will allow them access to one school only, whichever school was their establishment on the 28th October.

What do you need to do? Please update the teachers in your local authority to ensure they are prepared if they are moving to a school in another local authority after the 28th of October.

If their access is still to their old school then they need to ensure that their RM Unify administrator manually transfers their account to be linked to their new school. If the work record in the old school is closed then this will happen automatically but if not it will require a manual transfer to be completed.

What about the future after the 28th October? Teachers who move between local authorities will need to remember that the content that they currently have access to via their existing Glow account will not be accessible once they start their new role in their new local authority.

We have posted a news item on Glow Connect: https://glowconnect.org.uk/2019/09/27/important-news-for-teachers-using-glow/

Glow account guidance has also been updated to reflect the changes: https://glowconnect.org.uk/glow-account-guidance/