Accessing Google Additional Services with your Glow account.

You may have seen announcements that Google are making changes to their approach to Additional Services from 1st September 2021.  To clarify the situation for Glow users, Additional Services include YouTube, Google Earth and Google Maps have been switch off in Glow since 2019.  This is due to requirements for consent on the collection and use of personal data obtained in connection with Additional Services.  You will not be able to access these services using your Glow Google account.

As the services don’t require users to be signed in this should not be an issue, but may require users to ensure their browser is not signed in with their Glow credentials before they try to access these services.  This can be checked by clicking on the user icon in the top right corner of the browser.  The user icon is a circle that may have a profile picture, letters or a silhouette dependant on the account being used.  Using an incognito or private browsing window will solve most access issues or signing out of the account.


As a reminder if you are signing up to any resource outside of Glow you should not select the option to use your existing Microsoft or Google account.  You should select the sign up with email option and from there you can use your Glow email address, as long as the resource you are signing up for is an approved digital tool.  Remember to check the RAG list in the weekly bulletin before creating any new accounts.

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