Microsoft Office Desktop Apps Downloads via Glow

If you have previously downloaded Microsoft 365 Pro to your personal laptop/computer via the ‘Download Office Now’ Tile in Glow and signed in with your Glow credential this change from Microsoft will impact you.

Glow’s Office A1 Plus licenses used to allow Glow users to download and/or activate the Microsoft Office suite for free; however Microsoft are implementing some license changes that will impact this functionality.

From the 1st August 2024 users will no longer be able to download the desktop applications through their Glow account.

Users will not be able to activate products such as Word, Excel or PowerPoint desktop apps using their Glow M365 credentials.  Please note that if you have previously downloaded and activated Microsoft Desktop Apps, they will no longer work with your Glow account after this date.

This is a change in Microsoft licensing that affects all Glow users, both staff and learners, and may impact home devices as well if the user’s Glow account has been used to download or log into Microsoft applications.

This licensing change will not affect access to Microsoft 365 web applications, so you will still be able to access Word, Excel and PowerPoint through your web browser.  The Microsoft Team app or and and Microsoft 365 mobile apps you have downloaded will also not be affected.

For more details on the changes to our Glow licenses and the actions you can take please go to the Glow support page – HERE.

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