Dear Colleagues,
The way that Windows 10 printers are selected is slightly different from Windows 7. Users must always check that the correct printer has been selected before they print in Windows 10 to ensure that the print is sent to the correct printer. When users wish to print they should select a printer from the drop down list which will only show the printers in your school.
Some staff have placed a poster in their room with the printer ID that should normally be selected for that room. If you are unsure from the names of the printer in the dropdown list where it is, then hover over the name of the printer and a description will appear that will include the location.
Unfortunately these changes have been forced upon us by the way that Windows 10 handles printing on a network and we are aware that there is likely to be some teething problems with this change in process and we ask schools to continue working with us.
