A day to develop and refresh communication skills to empower parents to make informed choices and access the services they are entitled to. This training will support professionals skills to interact with parents in their everyday work. The main focus of this training will also support professionals with families that are the hardest to reach. This training will develop and provide ideas on how to stay engaged with families and work with their own motivations to meet the needs of their child. This training will develop your skills in working with “hard to reach” families by looking at
– What you can do to help the engagement process
– To consider and assess what stage parents are at in terms of the change process.
– How to spot signs of change and how to develop this into accessing support.
Develop Professionals Understanding and confidence:
- In engaging with ‘Hard to reach families”
- In assessing where are parents are at in terms of the change process.
- Support How to spot signs of change and how to develop this into accessing support.
- Exploring the use of Communication Skill Areas to support engagement and change:
o Strength Based work & Motivational Interviewing
o Understanding & Working with Ambivalence
o Active Listening - How to use your skills with O.A.R.S
o Open Questions
o Affirmations
o Reflections
o Summaries
o Eliciting and Responding to Change Talk.
This session runs twice.
CPD manager booking
