Resolving Complaints

We hope your child is happy at Cross Arthurlie.  If you have a concern we would love to be able to address and resolve it quickly. Please raise any concerns you have with a member of staff in the first instance. If the issue is not resolved then it will be raised with a member of the Senior Management Team and Head Teacher.

If you are still concerned then your complaint can be escalated as per the East Renfrewshire Council  Complaints policy. 

The contact email address is:  https://www.eastrenfrewshire.gov.uk/make-a-complaint 

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