Emergencies

Learning Journals

This is our main method of communication and all messages will be sent via this platform first.

Group texts

Group texts are sent out to parents to advise of an emergency. Parents should provide the Head of Establishment or school office with an up-to-date mobile phone number to enable automatic contact via text messaging.

Website and social media

In the event of an emergency, the Council’s communications team work quickly to update our website, Facebook and Twitter with the latest developments and advice on what to do.

Radio

The communications team also work closely with Greatest Hits Radio (formerly West Sound) and West FM with statements and updates issued frequently.

We understand an emergency can be a very stressful time and phone lines are often used by emergency services, so it’s important that we try and keep lines clear. 

Where to check for updates

As parents, you are advised that before telephoning your child’s educational establishment for news and announcements, you should first check:

Report a Glow concern
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