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This section has been set-up to help answer some of the common questions and issues surrounding the technical side of accessing and working in an online environment.

 

Glow

Dundee City Council have produced an overview of Glow for parents \ carers. This is available here.

 

Teams

Not sure how to use teams? Try this teams pupil help sheet.

 

National Parent Forum for Scotland Guides

NPFS launch 3 new Nutshells for parents and carers! These have information, advice and useful links for supporting learning at home and helping to stay safe online. Use the following links to view the guides for securing your devices, onlinesafety and learning at home.

 

Satchel One (Formerly Show My Homework)

Need help accessing Show My Homework through a glow tile? Click Here

Problems logging in? Try this guide.

If you require a replacement pin code to access the parent \ carer account for your child please complete this form.

 

Office 365 ProPlus

Microsoft have launched Student Advantage to provide eligible pupils with a free subscription of
Microsoft Office 365 ProPlus. This allows pupils to install Microsoft Office ProPlus on up to 5
computers simultaneously. Click here for the Microsoft Student Advantage instructions