Administration and IT: Higher

Entry Requirements:

  • N5 Administration & IT pass.
  • Direct entry as Crash Higher for S6 only – individual cases considered by PT – must have minimum standard of IT skills.

Course Content:

The Course has 2 Units of work:

1. Administrative Theory & Practice

  • Role of Administration
  • Time and task management
  • Effective teamwork
  • Workplace legislation
  • Impact of IT on working practices
  • Customer care
  • Organising events and meetings
  • Methods of communication

2. IT Applications

  • Excel spreadsheets
  • Access databases
  • Word processing
  • PowerPoint
  • Email
  • Ediary

Assessment:

  • End of unit tests for each topic using SQA level questions
  • Course Assessment (IT-based assignment 58% and question paper 42%)