Please click on the link below if you would like to know more about the role of the educational psychologist when working with children pre – nursery in the nursery and in schools.
Guidance on Planning Documents
If you click on the link below you will find the answers to some frequently asked questions on Individualised Educational programmes (IEPs), Integrated Plans (IPs) and Co-ordinated Support Plans (CSPs)
Guidance on Planning Documents
For more information on planning documents and exemplars of completed IEPs please click on this link.
Enquire, The Scottish Advice Service for Additional Support for Learning, have produced a factsheet which is an introduction to the ways that schools can plan your child’s educatiion and the ways that you and your child can be involved in planning. Click on the link below for Enquire factsheet 2.
Dispute Resolution
Customer Care
The Education complaints system is operated by Customer Care. Customer Care provides a focus for the handling of complaints and people who contact Customer Care will have access to responsive and accountable services.
Customer Care will ensure that:
i) individuals wishing to make a complaint know the procedure
ii) complaints receive a response within a reasonable time, courteously and efficiently
iii) users are satisfied that their complaint has been taken seriously and properly dealt with
iv) where complaints are found to be justified, EducationCustomer Care
