Unsure where to check when something in Glow appears to be not working? Education Scotland have a very useful page – the Service Status page – which alerts users to any issues affecting Glow Services, the Education Scotland websites and also Education Scotland managed SWAN circuits.

Staying up to date via the Service Status page may save you time if something isn’t working for you when trying to access any of these services. If the issue is not highlighted in this page then you know it is a local issue and can take appropriate action.

Use the link below to access it. You could bookmark this so you can access it quickly.

https://status.education.scot

Glow Connect publishes lots of helpful hints and tips. They also have a termly newsletter. Check out their latest collection.

Looking for information on all things Glow? Look no further than Glow Connect which provides all the information you need. Their Knowledge Hub has guides to all the tools within Glow, including useful infographics to help you understand more about the tools, like this great guide to Notebook LM which we have shared with our AI Champion Educators.

This link gives you further information from Glow Connect and the link below is a pdf which can be shared with staff.

Community-Rules-Information-for-Educators-July-2023