Category Archives: CR-IS

Set a recovery email address in Glow

This functionality is available to both adult users and learners within Glow and can be found within their Glow profile.

What is a recovery email address?

It is a secondary email address (different from your primary Glow email address) used solely for account recovery purposes.

Why is it important to have a recovery email address?

  • Having a recovery email address registered is important because it acts as a primary safety net for maintaining access to your Glow account.
  • It enables you to recover your account if you forget your password, get locked out, or if your account is compromised.

Think of a recovery email as your digital spare key. If you ever forget your password or get locked out of your account, this is the fastest and safest way to get back in.

Glow Connect Post

  • The news post below outlines how users can set up a Glow recovery email address and reinforces that this should be a non-Glow email address.

Setting a Glow recovery email address – Glow Connect

Safer Internet Day 10 February

There are lots of activities happening for Safer Internet Day 2026. Here are a couple of Education Scotland’s key activities:

  1. Digital Youth Work Conference: A day of insights, discussion and networking, with new resources, keynote speakers, workshops and plenty of interactivity. Key topics include Exploring AI, Developing ethical partnerships with the tech sector, Digital Youth Work Research Hub, and Supporting young people’s digital lives. The Conference is at Heart of Midlothian Football Club, Edinburgh. Book at: https://www.eventbrite.co.uk/e/digital-youth-work-conference-edinburgh-2026-tickets-1975274568407.
  2. Sky Up Academy Studios Event for Schools: Sky Up Academy Studios in Livingston will host visiting schools in an immersive experience that supports online safety, digital wellbeing and responsible media creation.  Pupils will step into the role of content creators, producing news reports, films and creative media. The sessions are designed to prompt meaningful discussion and critical thinking around staying safe and respectful online, digital footprints, identifying misinformation and using technology positively to share stories and ideas.  This experiential model links learning directly to the ways students consume and create content, fostering safe, empathetic and responsible digital behaviour.  More information and booking at:  https://www.skyup.sky/academy-studios.

For more resources, see Safer Internet Day 2026 Education resources