As part of our ongoing information security improvements, we would like to inform you of a change when resetting a users password.
What’s changing?
- When you reset a users password, you will no longer be able to tick the box that allows users to log on using the password you have reset the account to.
- This means that all users will be prompted to create a new password, once their password has been reset.
When is this change happening?
RM will implement this change on the Monday 2nd March 2026
Why is it important to create your own password?
- When an administrator resets a password, there are no complexity checks which may result in very simple passwords being set for an individual or even a whole class.
- Every Glow user should create their own password that is difficult for other people to guess but easy for them to remember.
- To help young people and children to stay safe online we want to make sure they understand what makes a strong password when using Glow.
Glow Password Guidance
- The Glow Connect links below can be used to support Glow users with information about this change, guidance outlining how to create a strong password, how to reset passwords and how to stay safe online.
- Password Guidance – Glow Connect
