In August 2023, Microsoft announced changes to their licence model programme that would ultimately impact the Glow Microsoft tenancy.
Since the announcement, the Glow Team have been engaging with Microsoft to discuss their planned changes to establish the exact impact to the Glow Microsoft tenancy, and what options are available in light of our contract.
We have been updating your local Glow Key Contacts periodically and have run several engagement sessions.
We would now like to share the update below that is currently planned to be rolled out by Microsoft to Glow Users from the 1st August 2024.
Regards, The Glow Team
Microsoft Desktop App Changes
- From the 1st August 2024 users will no longer be able to download the Microsoft desktop applications through their Glow account
- They will also not be able to activate products such as Word, Excel or PowerPoint desktop apps using their Glow M365 credentials
- Please note that if users have previously downloaded and activated Microsoft Desktop Apps, they will no longer work with your Glow account
This is a change in Microsoft licensing that affects all Glow users, both staff and students and may impact home devices as well as in-school devices.
The alternatives to using the desktop applications is to use Microsoft 365 Web Apps and Microsoft Apps on a mobile device
Microsoft 365 Web Apps
There will be no impact to users currently accessing the Microsoft 365 Web Apps via a browser e.g. Chrome, Safari, Edge.
Glow users will still be able to use the full functionality provided via the Microsoft 365 Web Apps, that can be accessed in a browser using your Glow credentials.
- Access https://glow.scot and log on to access RM Unify
- Use the Microsoft Product tiles to launch M365 e.g. OneDrive tile
Further help:
Microsoft Apps on a mobile device
There will be no impact to users currently accessing the Microsoft Apps via smaller mobile devices e.g. phone or tablet
You can use mobile apps on devices smaller than 10.9 inches.
Further help:
Guidance and FAQ support
Please click on the link below to access our dedicated page on Glow Connect to find out more.
Glow Connect – Microsoft Office Desktop App – August 2024 Changes
This page includes information regarding:
- What products are affected?
- What products are not affected?
- How to find out if your product is affected?
- How you can still use M365 Apps using your Glow account
- FAQs for Microsoft Desktop App changes
Regards, The Glow Team
