‘ICT have been working closely with Microsoft to diagnose the fault and the matter has now been escalated within Microsoft in order to find a resolution to the problem.
An email was sent out yesterday to all technicians and school admin accounts with details of a workaround to the problem. If you require assistance with this please raise a call on the ICT Servicedesk portal.’
‘Students can now also gain access to standard programs by using the icons in the Desktop folder located in the Student(in) shared folder.’