ICT are continuing to work closely with Microsoft to diagnose this complex fault and have asked for a further escalation within Microsoft in order to find a resolution to the problem.
An email was sent out earlier in the week to all technicians and school admin accounts with details of a workaround to the problem. If you require assistance with this please raise a call on the ICT Servicedesk portal
ICT have also made provision for Students to gain access to standard programs by using the icons in the Desktop folder located in the Student(in) shared folder.
