The new Health and Social Care Standards have now been published and will be rolled out from April 2018.

National Care Standards were developed with people who use care services and they say what a good quality care service should be like.

Every child across Falkirk Council is entitled to high quality care and support tailored towards their particular needs and choices. These Standards are hugely important to ensure that everyone in Scotland receives the care and support that is right for them. In Falkirk, staff in nurseries should use the standards to check the quality of the service they provide for children and families.

Our nurseries should reflect:

Dignity

• Be treated with dignity and respect at all times; and
• Enjoy a full range of social relationships.

Privacy

• Have your privacy and property respected; and
• Be free from unnecessary intrusion.

Choice

• Make informed choices, while recognising the rights of other people to do the same; and
• Know about the range of choices.

Safety

• Feel safe and secure in all aspects of life, including health and well-being;
• Enjoy safety but not be over-protected; and
• Be free from exploitation and abuse.

Realising potential

• Achieve all you can;
• Make full use of the resources that are available to you;
• Make the most of your life.

Equality and diversity

Live an independent life, rich in purpose, meaning and personal fulfilment

• Be valued for your ethnic background, language, culture and faith;
• Be treated equally and be cared for in an environment which is free from bullying, harassment and discrimination; and
• Be able to complain effectively without fear of victimisation