Frequently Asked Questions
How do I create an account?
BorrowBox works with your Glow Username and Password. If you do not know this, please speak with the ICT Coordinator at your school.
Can Parents/Carers get a Glow account?
No, only pupils and staff in schools have access to Glow accounts.
How do I login?
There are two main ways to log in:
- Through an app (available for iOS, Android, Kindle Fire,)
- Download the BorrowBox app by Bolinda from your device’s app store
- Open the app, in the Library section tap and type “Falkirk Learning Resource Service” Tap on the selection.
- In the ID/Barcode section, enter your Glow account username
- In the PIN/Password box, enter your Glow password
- Through a browser
- Log into Glow at https://glow.rmunify.com with your Glow username and password
- Navigate to the green Bolinda BorrowBox tile
- Click on the tile and it will load the library
- If there isn’t a tile, click up in App Library at the top of the screen. Search for Bolinda Borrowbox, click on it and Add to My Launchpad. Click back on Launchpad at the top of the screen to return to the main Glow page.
When I first log in, it’s asking me for an email address, why?
In order to notify you of the end of your loan period and any updates on available titles, BorrowBox needs to send you emails. For staff, this should be your @falkirk.gov.uk email address. For pupils, this should be your Glow email address.
Can I use the eBooks and audiobooks offline?
Yes, both the eBook and Audiobook content can be downloaded to the app or browser for offline reading/listening.
Can I play an eBooks or audiobook to the whole class?
Yes, BorrowBox permit us to use an eBook or Audiobook for whole class projection. It should not, however, be used for public events.
Are there any tools to support Accessibility?
Yes, both the app and browser versions of BorrowBox support the following:
For eBooks: Enlarge/reduce text, change background page colour, change font, chapter markers, dictionary lookup
For Audiobooks: Speed up/slow down reading, sleep timer
How long is the loan period?
For both eBooks and Audiobooks, the loan period is set to 2 weeks. At the end of this time, you can choose to extend your loan. Should you complete your eBook or Audiobook before the end of the loan period, you can opt to check it back into the library for others to access.
What if the eBook or Audiobook is in the library, but not available?
If all of the copies of the eBook or Audiobook are on loan, you can select Reserve and a notification email will be sent to you when it becomes available.
How many eBooks and Audiobooks can I loan at one time?
You can have up to 2 eBooks and 2 Audiobooks on loan from the service at one time.
Can I request an eBook or Audiobook to be added to the library?
There are currently over 2000 eBooks and 2000 Audiobooks available to users as well as e-magazines. If there’s a title you feel the Library Resource Service should consider, please email: lrs@falkirk.gov.uk
