Please be aware: At this time of year when we are making multiple payments through ParentPay, these following points need to be remembered…
- Putting money into your shopping cart has no limit and will accept all amounts keyed so double check the amount you are putting in before confirming payment. ParentPay have confirmed that it is only when you are allocating your money to specific items that the £250 maximum transfer amount come into effect.
- The school cannot see your account, balance or transfers that you have made so please double check your input to avoid any errors. In the event of a problem occurring with any payment you are processing, please use the online help function or contact the school office who can liaise with ParentPay on your behalf.
- Payments processed back to card from your ParentPay account will take approx 3-5 working days.
If you require any assistance with your ParentPay account then please contact the school office who will be happy to help.