This functionality is available to both adult users and learners within Glow and can be found within their Glow profile.
What is a recovery email address?
It is a secondary email address (different from your primary Glow email address) used solely for account recovery purposes.
Why is it important to have a recovery email address?
- Having a recovery email address registered is important because it acts as a primary safety net for maintaining access to your Glow account.
- It enables you to recover your account if you forget your password, get locked out, or if your account is compromised.
Think of a recovery email as your digital spare key. If you ever forget your password or get locked out of your account, this is the fastest and safest way to get back in.
Glow Connect Post
- The news post below outlines how users can set up a Glow recovery email address and reinforces that this should be a non-Glow email address.
