Jigsaw Family Learning Centre Duty of Candour Annual Report 2025 – 2026
The Duty of Candour underpins the Scottish Government’s commitment to openness and learning which is vital to the provision of the safe, effective and person-centred health and social care.
A Duty of Candour procedure should be followed when an unexpected or unintended incident has occurred, where the incident results in:
- Someone has died
- Someone has permanently less bodily, sensory, motor, physiologic or intellectual functions
- Someone’s treatment has increased because of harm
- The structure of someone’s body changes because of harm
- Someone’s life expectancy becomes shorter because of harm
- Someone’s sensory, motor or intellectual functions is impaired for 28 days or more
- Someone experienced pain or psychological harm for 28 days or more
- A person needed health treatment in order to prevent them dying
- A person needing health treatment in order to prevent other injuries
About Jigsaw Family Learning Centre:
- Local authority centre with the registered capacity for 80 children at any one time.
- Extended year care of children is provided between the hours of 8am-6pm.
- 24 ELC staff, including the senior leadership team.
Procedures to follow in the case of an Incident where duty of candour would be actioned:
- All incidents reported to HOC and local authority
- Reported as necessary to Care Inspectorate and NLC Health & Safety
- Review of incident with involved staff
- Risk assessment carried out
- Adaptations carried out when necessary
- Wellbeing Support available for staff affected by incident
- Supports offered to children and families affected by incident
- How many incidents have occurred to which the Duty of Candour applies?
There have been 0 incidents between July 2024 – July 2025 to which Duty of Candour has applied.
- If so, have the correct persons been notified? N/A (Delete as appropriate)
Duty of Candour produced on: July 2025
Created by: Nicola Craig (Head of Centre)
To be reviewed on: July 2026
