We pride ourselves on our high standards at Craigton Primary School. We understand at times there may be something that you are dissatisfied with. You will be familiar with our open door policy and we would encourage anyone who is unhappy with any of our school’s work to speak with a member of the school staff team in the first instance who may be able to reassure you or explain a matter further.

You can also email your concerns directly to the Head Teacher inbox: headteacher@craigton-pri.glasgow.sch.uk

If you continue to be dissatisfied, we ask that you refer to the school’s complaints procedures which is in line with Glasgow City Council Procedures.

Glasgow City Council complaints procedures are available: https://www.glasgow.gov.uk/index.aspx?articleid=16133

Customer Care Team
Customer & Business Services
Glasgow City Council
City Chambers
Glasgow G2 1DU

Tel: 0141 287 0900

e-mail: customercare@glasgow.gov.uk or education.customercare@glasgow.gov.uk

The above website also includes information on data protection and freedom of  information.

Similarly, we are often sent wonderful messages that compliment the work of our excellent school. If you wish to send a compliment in, we would be delighted to pass it on to the children or a specific member of the team. Please send these to headteacher@craigton-pri.glasgow.sch.uk