Compliments and Complaints

It is lovely to hear when you feel we have made a difference or have done something well as a school.  Likewise, if you ever have any concerns or worries about any aspect of your child’s life or learning at Ladybank – please do not hesitate to contact the school and we will work with you to resolve any difficulties.

Whilst we always try our utmost to provide the best education possible, we recognise that we do not get things right all of the time.  What is important for us is to learn from those occasions.  If you ever have a concern or a complaint that you wish to raise, please email us at ladybankps.headteacher@fife.gov.uk or ladybankps.enquiries@fife.gov.uk and we will get back to you.  Please be reassured that you will be listened to and that we will follow up any concerns you have.

We follow Fife Council’s Complaints policy which can be found by clicking the link below.  Any complaints raised with the Council directly, will be sent to the Headteacher to answer in the first instance.

Comments-and-Complaints-Leaflet

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