Modern Apprenticeships at Glasgow Airport
DHL at Glasgow Airport currently have two Modern Apprenticeship vacancies for a Trainee International Freight Forwarder, enrolling onto a Business and Administration Modern Apprenticeship.
Anyone interested should can contact l.glendinning@microcomtraining.com to apply, the closing date is Thursday 19th December.
Job overview – An Apprenticeship to develop towards becoming an International Freight Forwarder, whose overall aim is to manage or support our Customers’ logistics by arranging the movement of Freight via Air or Ocean, and /or Road. This can include Exporting and Importing Goods from and to the UK and across the World.
Key Activities can include:
- Develop relationships with customers (internal/external)
- Ensure all customer enquiries are responded to promptly and professionally
- Adhere to Customs Compliance procedures and documentation
- Ensure each ‘Job File’ is fully and accurately completed
- Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
- Work with DGF departments on Ocean or Air freight planning and coordination
- Liaise with DGF Transport & Warehouse teams on Ocean or Air freight planning and coordination
- Liaise with overseas offices on Ocean or Air freight planning and coordination
- Maintain mandatory milestones through the Company’s Freight Forwarding system
- Use Company systems to create, manage and maintain the movement of freight
- Update the Company’s customer complaints system with all required inputs
- Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti corruption.
- Contribute to the ‘First Choice’ continuous improvement program
- Participate in Monthly Team briefing sessions
- Complete all statutory and mandatory training as and when required
Salary – £14,625 – £17,000
Working Hours – 9:00 – 17:30
Requirements:
- Customer service focus
- Good administrative and organisational skills
- Results driven with a high attention to detail
- Effective interpersonal skills
- Ability to prioritise tasks and use own initiative
- Excellent written and spoken English
- High level of IT skills
- Minimum of 5 x Standard grades 1-3 or National 4/5 including English and Maths
plus - You must have a minimum of 1 x Higher grade 6 or equivalent qualification
