VACANCY DETAILS
| Job Title: | WER482 Customer Care Assistant |
| Nature of the Vacancy: | Permanent |
| Number of positions to be filled: | 2 – 1 x part time and 1 x full time |
| Location: | Darnley |
| Number of days per week: | Flexible over 7 days |
| Number of hours per week: | Part time and full time positions |
| Salary/Wage: | £8.00 per hour |
| Will training be provided? | Yes |
| Application required (CV or employer’s own application form) | Apply on:
https://people.mcdonalds.co.uk/careers/job search – type in location
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| Closing date for applications: | 25/5/18 |
| Main duties/responsibilities: |
| As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, looking after customers specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
You may also take part in the planning and implementation of children’s parties, coffee mornings, children’s competitions and other special events organised by your restaurant.
A franchised restaurant is a restaurant operated by a local business person trading under the McDonalds name. Currently over half of our restaurants in the UK are franchised but from a customer point of view there’s no difference.
Position Requirements
Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
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